Some managers are perceived as micro managers while others are so far
removed from the day to day they just administrate. So what’s right? I
don’t think the answer comes down to style, but to situation.
How do you know when it is time to dive in versus when it is time to
delegate? Below I have spelled out five rules for managers in any
industry that will make work better in the Age of Entrepreneurship.
Rule #1: It Is All About Talent
Implement policies and practices that attract the best talent in the
marketplace. Many practices that traditional companies have employed,
such as a tops down culture and awards based on years of service no
longer appeal to today’s top talent. Honestly assess where you rank in
your industry as a talent magnet for the best of the best. There are
many reasons why you might not be top for appealing to talent (company
strategy and market position, compensation philosophy, etc). You should
know where you are and design a strategy to get to where you aspire to
be. Even in a company with challenges, the best talent often migrates
to working for the best leaders. Look at what these people are doing to
attract and retain them.
Rule #2: Be The Employer Of Choice Every Day
Your best people are the ones who provide a disproportionate share of
value to your company—and are also the ones most likely to be sought
after by competitors. What are you doing to be the best place for that
top talent? Top talent wants to keep learning and being challenged, so
you must do everything to help these people remain engaged, help them
achieve their career goals and become the CEO of their own destinies.
Rule #3: It’s About Inspiration and Motivation
Motivating individuals and teams to do their best is essential in
today’s world. Get teams to continually reach new heights and raise
their own expectations of what is possible. When properly encouraged, we
find there is more in all of us to give.
Rule #4: Demand a Meritocracy
If it’s all about talent, then you need to assemble the best team.
If someone is dragging the team down and not doing their jobs, work with
them (quickly) to get it fixed, and if not, address the performance
issue fast, and make a change, but do so humanely. It is unfathomable
that some of our worst performers get the best severance packages in
order to avoid lawsuits, yet when the best talent leaves management gets
upset at losing a key resource and is bitter about it. We need to
continually work to get our teams to perform better both individually
and collectively.
Rule #5: Provide Mentoring and Coaching For Employees
Understand your employees’ goals and work to help them achieve them. Provide career development and mentoring outside of the performance review process. Consider allowing the employee to get confidential external mentoring.
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