10 AI Tools Marketers Are Using Right Now

Who doesn’t want to be more efficient? That’s why millions of Americans are turning to AI at the office. Over the past year, the share of U.S. workers using AI tools as part of their job doubled to 40 percent, according to a Gallup poll published in June. That number gets even higher for the marketing industry. By one measure, 61 percent of creative and marketing professionals use AI for their work, including analytics, content creation, strategy, and planning. Another poll found that 76 percent of marketers employ AI tools. For those marketers searching for the most effective AI tools to incorporate into their daily work flow, Inc. surveyed marketing-focused founders and their chief marketing officers. Here are the models and platforms they cannot live without. 1. ChatGPT Unsurprisingly, one of the most frequently cited tools was ChatGPT. Founders and chief marketing officers rely on the LLM for daily tasks, including brainstorming, market research, data analysis, strategy development, and content creation. One chief marketing officer trained a custom GPT to become chief of staff. Another says they use ChatGPT to formulate step-by-step guides when learning how to use other AI tools. With a team of fewer than 10 people, Sophie Mann, chief marketing officer of Furnished Finder, an online marketplace for furnished rental properties, uses ChatGPT as both her executive assistant and copywriter. Mann taps the LLM to help her draft board updates, structure meeting agendas, write performance reviews, and negotiate partner contracts. Without a full-time copywriter on staff, Mann also built a custom GPT, which is trained on Furnished Finder’s brand voice and customer personas, to write content. “It’s now the starting point for nearly every marketing asset. From email campaigns, social captions, blog posts, and paid ads, to event collateral and even voice-over scripts for our phone lines. You name it. We’re likely starting our drafts in Chat,” says Mann. “These tools help us scale our output without adding headcount. Reading through 1,000+ customer survey responses, for example, used to take hours. Now, I can have AI summarize key themes and insights in under a minute.” 2. Descript For creators and founders building in public through video, whether it’s TikTok or podcasts, Descript has become a go-to tool to make editing easier and faster. The AI-powered video editing platform, which landed on Fast Company’s list of Most Innovative Companies this year, creates transcripts from raw video and lets users edit through a text document by deleting words, phrases, or entire chunks. Last year, Descript added new AI capabilities, which automatically remove filler words, repeated words, bad takes, and background noise. Overall, the company claims its tool enables users to make “130 percent more videos in 27 percent less time” and “first-time users were 25 percent more likely to complete their project,” Fast Company reported earlier this year. 3. OpusClip Many of the founders who use Descript also use OpusClip, an AI-powered video editing software that helps users cut down longer videos, such as hour-long podcast interviews, into a series of shorter clips for social media. Within two years of launching, the company has scaled to more than 12 million users and become a favorite of social media managers. Shana Ayabe, founder of the marketing company Grace Digital Media and co-host of the podcast The Exit Interview, calls the tool a game changer. Opus Clip “allows us to quickly edit, reformat from landscape to vertical, and add dynamic captions while maintaining high production quality,” says Ayabe, who uses the paid version so her team can collaborate in real-time on the platform, “hearting” and commenting on different clips. “The built-in virality scoring system helps us understand why a clip is likely to perform well, so we can strategically schedule posts around traffic patterns and trends.” 4. Perplexity ChatGPT is not the only LLM that marketers use. In fact, most of the founders and CMOs who spoke with Inc. use multiple different models, depending on the task. Perplexity was the tool of choice when it came to research, including analyzing documents and data sets. Denise Aguilar, a global marketing strategist and founder of her eponymous Seattle-based company, Denise Aguilar Consulting, used the paid version of Perplexity and says the LLM has streamlined her workflow, allowing her to take on more ambitious projects for her clients. “The upgraded features, such as advanced file handling, faster processing, and priority support, have enabled me to work with large sets of PDFs and rapidly search, organize, and synthesize information,” says Aguilar, who has worked with companies, including Microsoft, Amazon, General Motors, and Vogue. “Investing in the Pro version has definitely raised my efficiency, especially when refining communications strategies, building personas, and editing across multiple marketing campaigns.” 5. Midjourney Midjourney, an AI-powered image generation tool, is being sued by a collection of visual artists and the major Hollywood studio Warner Bros. for copyright infringement, but marketers, especially those who work in the creative side of advertising, still say the tool is helpful for developing concept art and mock ups. To avoid any legal issues, be careful to restrict any images to internal and exploratory use only. 6. Lovable Marketers have joined the vibe-coding trend and started developing their own software by telling AI tools what they want to create, rather than writing code themselves. Many founders and CMOs prefer to use Lovable. The platform has become so popular that it became a unicorn within eight months of launching and has attracted nearly eight million users. Inc. AI reporter Ben Sherry used the free version to create an entire website in an hour. Marketers tend to opt for the paid version and say the tool is especially helpful for creating prototypes of client websites and apps. Maria Pergolino, chief marketing officer of SPS Commerce, a Minneapolis-based software company that helps retail partners optimize supply chain operations, says Lovable has been “transformative” for her work flow. “No longer do you need to awkwardly describe your vision for an app, ad, slide, or campaign. Instead you can describe your vision to an LLM and pop the directions into Lovable to bring your ideas to life,” says Pergolino. “This saves me hours every week.” 7. Claude If Perplexity has become the researcher and ChatGPT has become the catch-all for marketers, Claude has become the go-to LLM for writing. Founders and CMOs say the model excels as a place for brainstorming, storytelling, and testing out ideas or phrases. Patrick Finan, the co-founder and CEO of Block Club, a branding, strategy, and content agency for B2B technology companies based in Brooklyn, says Claude is the main LLM that he and his team use. “It’s fully integrated into Slack, Gmail, Google Workspace, Google Calendar,” he says. 8. Gamma For help making presentations, marketers have turned to Gamma as the PowerPoint of the AI era. The AI-powered platform takes text, such as documents or outlines, and transforms them into a slide presentation with one prompt. Using this same method, Gamma also lets users create polished-looking PDF documents, social media assets, and websites. Within two years of launching the San Francisco-based startup has attracted 50 million users, Fast Company reported earlier this year. Founders who spoke with Inc. recommended the paid version. 9. AirOps “Marketers are losing their minds” trying to optimize their existing SEO strategy for the new era of AI search, Andy Crestodina, co-founder and chief marketing officer of Orbit Media Studios, a Chicago-based digital agency that focuses on web development and website optimization, told Inc. recently. AirOps has helped streamline that process, founders and CMOs say. The company, which secured a $40 million Series B fundraising round earlier this month, calls itself the first content engineering platform for AI search. Marketers say the platform makes their AI optimization strategy more efficient. Leah Taylor, who runs communications for the AI sales platform Apollo, says Apollo has embedded the AirOps AI infrastructure into its core marketing operations to automate performance reporting and identify new revenue opportunities. “AirOps ingests our first-party data across notes, OKRs, experiment logs, and Slack, then uses enterprise LLMs to analyze and publish insights,” says Taylor. Since WebFlow, a no-code website experience platform, started using AirOps, the company increased its visibility on AI search with more than 330 new citations and a 24 percent uptick in SEO impressions, says chief marketing officer Dave Steer. AirOps has also increased revenue, turbocharging AI-attributed signups jumping from the low single digits to nearly 10 percent. 10. Gemini Marketers who are incorporating LLMs into their daily workflow also name-checked Gemini. While Doug Straton, chief marketing officer at Bazaarvoice, an Austin-based software platform that helps brands harness user-generated content, ratings, and reviews, calls ChatGPT the “easiest and most fun” LLM to use, he usually turns to Gemini instead for its repeatability and reliability. “I find Gemini, while harder to brief, creates more uniform, consistent results. It’s my company’s default,” says Straton, who uses the paid version. “It seems less eager to please you with a result you want to see, versus what you need to see.” BY ALI DONALDSON @ALICDONALDSON