The primary role of the leader is to elicit extraordinary performance from ordinary men and women.
The most effective way to accomplish this is by getting people emotionally
involved with the company, the department, and the individual job. The relationship between the leader and the
subordinate is the critical regulator of motivation, enthusiasm, commitment and performance.
This is where our efforts must be focused.
Individual performance is directly related to self-concept. How much a person likes himself, accepts himself,
and feels himself/herself to be confident, valuable and praiseworthy determines how well he performs.
The ability of the leader to create an environment where people feel good about themselves and their work
determines his success or failure.
Individuals require clear goals and responsibilities, sufficient autonomy to think and act creatively toward
accomplishing them, and regular feedback on their progress.
They need to feel respected, to be praised and encouraged, to be listened to, to be informed, to participate in
decisions affecting them, and to feel that they are growing toward the realization of their individual
potentials.
This is the real challenge of leadership.
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