lead people, and it is absolutely critical for leaders to
profoundly get that distinction.
Philip Humbert said, "In the companies I've led, we have never used the title of
"Manager" because I felt it was essential for every member
of the organization, from myself and members of the Board,
down to the newest hire, to know they were hired and paid
to be leaders. If you want to build your business, there is
no alternative. Many years ago I worked in our County Mental Health
department and (to avoid any hurt feelings) I want to say
that I worked for and with great people. But the system
encouraged us to be "worker bees," and the managers were
primarily paper-shufflers. They were trained to manage the
budget, manage the staff and manage the clients. They were
good at those things, but they were not LEADERS, and both
morale and productivity suffered".
Achievement comes from leaders. Leadership sets the
direction and the pace. Leaders model appropriate
attitudes, behaviors, and values. Great leaders never have
to refer to the company policy manual or explain the
mission statement because from a new employee's first day
they see, taste, smell and get what the company is all
about.
Ford Motor Company used to have a slogan that "Quality was
job one", and it's a great slogan, but here's an even
better slogan when it comes to selecting, promoting and
rewarding people in executive and decision-making roles:
Leadership is Job One!
To grow your business, select, train, support and empower
leaders. They'll take you places!
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